Divisional Secretariat - Seruwila

Citizen Charter

Details: Written by Pavithra; Parent Category: Main Menu; Category: Citizen Charter; Published: 28 April 2017; 28 April 2017; Last Updated: 14 September 2018; 4063views

User Rating: 0 / 5

Serial No	Service Provided	Main Document to be Produced	Max Time Taken to Serve	Main Officer Responsible
01	countersigning of residency certificates	National Identity Card	03 Minutes	Certification officer/AO/Ast.Div.Sec
02	Issuing of valuation certificates	Completed certificate	½ Hour	Divisional Secretary
03	Issuing of income certificates	Application certified by the div secretariat	½ Hour	Asst Div Sec/Div Sec
04	Issuing Birth/Death/Marriage Certificates	Formless process	05 Minutes	Additional Dist. Registrar
05	Approval to release of compulsory savings	Respective application form	05 Minutes	Div Sec/Ast.Div.Sec
06	Issuing Dry Rations cards	Relevant application	10 Minutes	Asst Div Sec
07	Issuing of Income certificate	Application with the documents	1 Hour	Accountant
08	Issuing of assessment certificate	Assets deed with recommendation from GN	½ Hour	Div Sec
09	Issuing of land license after approval	Approved Application	1 Day	Div Sec
10	Recommendation of miscellaneous subsidies	Prescribe from with recommendation from social services officer	1 Weeks	Div Sec / Asst Div Sec
11	Approval of public donations	Prescribe from with recommendation from social services officer	4 Days	Div Sec / Asst Div Sec
12	Payments of samurdhi grants	Application with written supporting documents	3 Days	Div Sec/Ast.Div.Sec
13	Subsidies paid by Social Development Fund	Application with recommendation	1 Days	Div Sec
14	Provision of solutions for electricity objections	Electricity objections summons letter	2 Weeks	Div Sec/Ast.Div.Sec
15	Approval of loans mortgages on land title deed	Land title deed	1 Day	Div Sec
16	Recommending Electricity Application	Recommended application with deed	½ Hour	AO/Asst Div Sec
17	Issuing of license to transport animals	Application approved by veterinary surgeon	½ Hour	Asst Div Sec
18	Issuing of timber permit	Recommended Application	2 Days	Div Sec
19	Issuing of senior citizenship Identity Card	Birth Certificate or Identity card	1 Day	Asst Div Sec
20	Transferring of ownership of gift of land	Deed of land and application	2 Weeks	Div Sec
21	Naming of succession for gifted land	Common 155 application with recommendation	3 Weeks	Div Sec
22	Registration of birth after prescribe time	Application together with documentary evidence	4 Weeks	Additional District Registrar
23	Provision of disaster loans	Application with recommended from GN	2 Weeks	Asst Div Sec
24	Issuing of timber transport license	Application	4 Weeks	Div Sec
25	Naming of transfer of license land	License and GN report	1 Day	Div Sec
26	Issuing of liquor permit	Recommended report from excise dept	2 Hours	Div Sec
27	Submitting of National Identity Card to RGD	Application recommended by GN	3 Days	AO/Asst Div Sec

Details: Written by Pavithra; Parent Category: Main Menu; Category: Citizen Charter; Published: 28 April 2017; 28 April 2017; Last Updated: 04 April 2019; 3175views

User Rating: 5 / 5

Serial No	Service Provided	Service Provided by GN	Max Time Taken to Serve
01	Issuing of character/resident certificate	If certificates are available	15 min
01	Issuing of character/resident certificate	If certifying the residency (Satisfied personally)	03 days
02	Recommendation for income certificates	Giving recommendation to Divisional Secretary	03 days
03	Issuing Valuation certificate	Giving recommendation to Divisional Secretary	02 days
04	Assessment report	Giving recommendation to Divisional Secretary	02 days
05	Certifying identity card applications	Certifying and submit to Divisional Secretary	07 days
05	Certifying identity card applications	Delivering Identity card for applicants	03 days
06	Cutting jack trees	To cut one tree	01 day
06	Cutting jack trees	More than one (If satisfied)	03 days
07	Permits for timber transportations	Giving recommendation to Divisional Secretary	02 days
07	Permits for timber transportations	Sealing of tree	½ Day
08	Recommendation of gun license	Giving recommendation to Divisional Secretary	03 days
09	Explosives	Giving recommendation	03 days
10	Providing report on death persons	Report of natural death	03 hours
11	Business Registration	Giving recommendation to Divisional Secretary	03 days
12	Giving reports of complains	If it happened in existing year	01 day
12	Giving reports of complains	If it happened in previous year	03 days
13	Recommendation for public aids	Giving recommendation to Divisional Secretary	03 days
14	Registration of past births	Giving recommendation	03 days
15	Recommendation for scholarship applications	Giving recommendation to Divisional Secretary	02 days
16	Permits for animal transportations	Giving recommendation to Divisional Secretary	03 days
17	Giving assessments for ownership of lands	Giving recommendation to Divisional Secretary	03 days
18	Recommendations for electricity & water	Giving recommendation	03 days
19	Recommendation for ......	Submit urgent reports to Divisional Secretary	06 hours
19	Recommendation for ......	Submit detailed reports	03 days
20		Giving recommendation	03 days
21	Giving reports & recommendations for arising needs	Giving recommendation(If the document are available)	03 days
22	Registrations of voluntary societies	Giving recommendations if there needed documents	03 days
23	Duties on crown lands	Reporting of unauthorized residents	Immediately
23	Duties on crown lands	Submitting other documents to Divisional Secretary	07 days
24	Issuing permits for stone/sand	Giving recommendation to Divisional Secretary	07 days
25	Permits of liquor	Giving recommendation to Divisional Secretary	07 days
26	Duties as peace officers	Settlement of disputes	03 days
27	Aids on presidential funds	Giving recommendation to Divisional Secretary	02 days